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Détails de facturation

Canada

Informations complémentaires

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Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our politique de confidentialité.

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Returns

Glass Returns:

Glass purchases can be returned within 30 days from the purchase date, provided they meet the following requirements:

  1. The glass panels must remain uninstalled and in their original condition.

  2. The protective plastic covering should remain intact and undisturbed.

  3. The glass panels must be free from scratches, damages, or alterations.

For returns, kindly visit our store within the designated 30-day timeframe. Our knowledgeable staff will guide you through the return process, ensuring a seamless experience.

Unwanted Items:

For unwanted items that meet the return requirements, we offer refunds or exchanges within the specified timeframe. Refunds for unwanted items will be issued based on the original payment method.

Non-Refundable Items:

Glass panels that have been installed, had their protective plastic removed, or show signs of scratches or alterations are not eligible for a return.

Please ensure the glass panels are securely packaged for transport to our store. We recommend using the original packaging or suitable alternatives for protection.

Exchanges

Exchange Process:

If you choose to exchange your glass panels for an alternative size or style, our team will assist you in selecting the suitable option. Any price differences between the original and exchanged items will be settled accordingly.

Please visit our store within the designated 30-day timeframe to initiate an exchange. Our knowledgeable staff will guide you through the process, ensuring you find the perfect alternative for your needs.

Non-Exchangeable Items:

Glass panels that have been installed, had their protective plastic removed, or show signs of scratches or alterations are not eligible for an exchange.

We are dedicated to facilitating smooth and hassle-free exchanges. Should you have any questions or concerns about the exchange process, our Customer Support team is here to assist you.